Sunday, June 13, 2010

ASB Bank: Customer "Service"

You might recall my ups and downs over trying to negotiate new terms for our ASB Bank home loan earlier last year. Well, ups and downs of another kind have got me ruminating again. It appears that the prostitute that indirectly stole $2.5 million from the bank has negotiated a deal with the bank to presumably pay back some of the money she stole.

So let me get this right. First she doesn't have to pay back the entire $2.5 million and she is allowed to negotiate with the bank.

My bank wouldn't even entertain the idea of negotiation and they were going to charge me a fee if I changed the terms of the loan.

I wonder to myself if she is an ASB customer.

Gives new meaning to the word screwed from both sides.

This comes on top of an incident this morning over the phone with ASB where I was refused part of a term deposit up for renewal today because part of the deposit was being used as security for something else. There was a hold on the whole amount that I asked to be removed last Thursday and it has not been done, according to ASB Bank staff at the call centre - "but Darren you can call back on Monday and we might be able to do something then."

So I cant even use my own money when I want to now.

Screwed again.


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