tag:blogger.com,1999:blog-3686764185628666543.post4914608212033364302..comments2023-10-10T03:26:30.831+13:00Comments on Share Investor: ASB Bank: Customer "Service"Share Investorhttp://www.blogger.com/profile/02150520236094812434noreply@blogger.comBlogger2125tag:blogger.com,1999:blog-3686764185628666543.post-53101040473474253592011-01-18T20:38:00.900+13:002011-01-18T20:38:00.900+13:00True enough BUT none of the things you mention abo...True enough BUT none of the things you mention above are accomplished by this bank.<br /><br />They don't listen, don't act and repeat the same thing over and over again.Share Investorhttps://www.blogger.com/profile/02150520236094812434noreply@blogger.comtag:blogger.com,1999:blog-3686764185628666543.post-20713731290955354632011-01-18T14:45:30.996+13:002011-01-18T14:45:30.996+13:00Sorry to hear that, Customer service isn't abo...Sorry to hear that, Customer service isn't about being perfect. Customer service is about making things right, not just the immediate problem, but the root cause. And it is totally about listening to the customer. <br /><br />-fern-Outsource Call Centerhttp://www.magellancallcenter.comnoreply@blogger.com